Yes. Log in or create a Love Tinta PH account first, then go to the Shop page, choose a product, add it to your cart, and proceed to checkout.

Log in, open the Shop page, choose the product you want, select any required size, color, or variant, add it to your cart, review your cart, enter your shipping address, choose your payment method, and confirm the order.

Yes. Love Tinta PH can handle single-piece orders and bulk orders for schools, events, teams, organizations, and businesses.

Contact support as soon as possible. Changes may be allowed if printing or production has not started yet.

Log in to your account and open My Orders to check the latest order status. If the information is missing or unclear, contact support with your order reference.

Open the custom design inquiry page, upload or describe your design, add the product type, quantity, sizes, colors, placement, and personalization details, then wait for the team to review your request.

Yes, if the form allows it. A design file or clear reference helps the team review your request and prepare a more accurate quotation faster.

PNG and SVG are preferred. High-resolution JPEG files may also be used. For crisp artwork, 300 DPI is recommended when available.

A digital proof or mockup can be provided before printing. Review spelling, names, numbers, colors, and placement carefully before approving.

Yes. The team can help with layout, vectorizing logos, cleaning up images, and preparing artwork for print. Some design work may have an extra fee.

You can customize jerseys, polo shirts, T-shirts, hoodies, shorts, mugs, stickers, IDs, caps, lanyards, tote bags, umbrellas, tarpaulins, and other available items.

Many items, such as shirts and mugs, can be ordered as one piece. Some projects may still depend on material availability or production requirements.

Yes. Love Tinta PH offers vinyl names and numbers, plus full-sublimation jersey options for teams.

DTF and vinyl prints are designed to be laundry-safe. Do not iron directly on the printed area.

The team will notify you and may offer an alternative item or a refund depending on the order situation.

Love Tinta PH accepts GCash, Maya, bank transfer, and cash for walk-in transactions.

Some custom or made-to-order items require a downpayment before production starts. Bulk orders typically require 50% downpayment, with the remaining balance due before shipping. Confirm the final terms on your quotation.

For custom-made orders, payment is usually required before production, so COD is not the normal payment method.

Contact support and provide your order number, payment reference, amount paid, and payment date so the team can verify it.

Love Tinta PH does not store bank or card details on its servers.

Delivery may be handled by J&T, Flash Express, Lalamove, or Grab depending on location, availability, and order type.

Yes. Love Tinta PH ships nationwide within the Philippines.

Shipping may depend on your location, courier availability, distance from the Novaliches shop, item weight, and the matching shipping rules at checkout.

Contact support immediately. Address changes may be possible before the item is picked up by the courier.

Yes. You may pick up your order at the Novaliches shop to save on shipping fees.

Check with household members or the named receiver first. If the package is still missing, contact the courier and Love Tinta PH support with your tracking and order details.

Return or exchange availability depends on the order status, item condition, request reason, and store review.

Take clear photos of the item and packaging, then contact support with your order reference. The team will review the issue and advise the return or replacement process.

Custom items are made using submitted specifications, so returns are not automatically guaranteed for customer-selected sizing. Contact support for review.

Custom-made orders usually cannot be cancelled once printing or production has started.

The request may not meet the applicable conditions or may have been submitted too late. Check the reason provided or contact support for clarification.

Click Forgot Password on the login modal or login page, then enter your email address to receive a reset link.

Check your spam or promotions folder and make sure your email address is correct. If you still do not receive it, request a new code or contact support.

Check the code for typing errors and review its eligibility. It may be expired, already used, not applicable to the order, or require a minimum purchase.

Check your wallet transaction history and related refund or order status. If the credit is missing, contact support with the order reference.

If the cash-out option is available in your wallet, submit the request and wait for store review. Eligibility may depend on the balance type and account status.

Include your order or inquiry reference, a clear description of the issue, and screenshots or photos if relevant. Do not send passwords, PINs, or OTPs.

You can use the Contact Us page, the support widget, account messages, email lovetinta01@gmail.com, phone 0956 372 7762 or +63 956 372 7762, or TikTok at love.tinta.ph.

Love Tinta PH has size-chart values for Adult Upper, Shorts, Unisex, and Kids. The source chart does not state the measurement unit, so the values below are shown exactly as listed.

XXS: Width 19, Length 27; XS: Width 20, Length 28; S: Width 21, Length 29; M: Width 22, Length 30; L: Width 23, Length 31; XL: Width 24, Length 32; XXL: Width 25, Length 33; XXXL: Width 26, Length 34.

Shorts are listed by width and length only: Width 19, Length 15; Width 20, Length 17; Width 21, Length 18; Width 22, Length 19; Width 23, Length 20; Width 24, Length 21; Width 25, Length 22; Width 26, Length 23.

TEEN/XXS: Chest 17, Length 24.5; XS: Chest 18, Length 25.5; S: Chest 19, Length 26.5; M: Chest 20, Length 27.5; L: Chest 21, Length 28.5; XL: Chest 22, Length 29.5; XXL: Chest 23, Length 30.5.

Size 4 (1-2 years old): Width 12, Length 17.5; Size 6 (3-4 years old): Width 13, Length 18.5; Size 8 (5-6 years old): Width 14, Length 19.5; Size 10 (7-8 years old): Width 15, Length 20.5; Size 12 (9-10 years old): Width 16, Length 21.5; Size 14 (11-12 years old): Width 17, Length 22.5.