1. General Terms
By accessing and using Love Tinta PH services, you agree to be bound by these terms and conditions. If you do not agree to these terms, please do not use our services.
2. Account Registration
- You must provide accurate and complete information during registration.
- You are responsible for maintaining the confidentiality of your account credentials.
- You must be at least 18 years old to create an account.
- You agree to notify us immediately of any unauthorized access to your account.
3. Orders and Payments
- All prices are subject to change without prior notice.
- A downpayment may be required before production begins.
- Full payment must be completed before shipment.
- Custom orders are not refundable for change of mind once production has started. Defective, damaged, or incorrect items may be reported for review.
4. Product Information
- We strive to display products and colors as accurately as possible.
- Slight variations may occur due to monitor settings or manufacturing processes.
- Sizes 3XL to 5XL incur an additional PHP 50 per piece charge.
5. Intellectual Property
- You retain ownership of designs you submit for custom products.
- By submitting designs, you confirm you have the right to use them.
- We may use product photos for marketing unless you opt-out.
6. Limitation of Liability
Love Tinta PH shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services.
7. Modifications
We reserve the right to modify these terms at any time. Continued use of our services constitutes acceptance of modified terms.
Return and Exchange Request Period
Submit eligible return/refund or exchange requests within 7 days after confirming receipt of your delivery or store pickup. The order must be completed. Requests are subject to store review and approval.
Customized items are not eligible for change-of-mind returns or exchanges. For defective, damaged, or incorrect customized items, contact the store within the same period with clear photos for review. The online exchange option is unavailable for customized orders.